Returns & Exchanges
At Rasbihari Lal & sons, we strive to ensure your complete satisfaction with our handcrafted fashion collections. If you are not entirely happy with your purchase, we offer a seamless 14-day return and exchange policy for all unworn items in their original condition.
Return Process
- 1.Initiate Request
Log into your account portal or contact our customer support team within 14 days of delivery to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare Package
Securely pack the items in their original packaging, ensuring all tags, labels, and protective seals remain intact to qualify for a full refund.
- 3.Ship Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, or arrange for a scheduled pickup.
- 4.Quality Check & Refund
Once our artisans inspect the returned garments, your refund or exchange will be processed to the original payment method within 5-7 business days.